Hi, my name is Tom Sparks, and I look forward to resolving your computer needs. I can be reached at: 503-577-4201 Or, by email at: Tom@SparksComputerServices.com Or, visit us at our web site: www.SparksComputerServices.com People often comment: "Your price is too good to be true...what's the catch?" No catch. I have no staff, very low overhead, and I enjoy being busy and helpful. Call me today! I have 25+ years of experience working with a broad spectrum of computer issues, and I thoroughly enjoy working with my clients and their computers. Times are tough for everyone, so I've made my hourly residential service rate of only $18 per hour an especially reasonable rate to provide an affordable service that helps many folks get their computers running properly without going broke to do it. I do have a minimum charge of $18, but no trip or mileage charges. Why pay a $39, $49, or $59 flat fee when many software or configuration fixes take place inside 2 hours - JUST $36. That's a pretty good value these days. If it is going to take longer we can discuss options and some reduced flat fees. And, if your need is in the business environment, our hourly fee is just $23/hr. VIRUS REMOVAL Have you been hit with any of the following viruses yet: "Virus Remover 2009" or "Antivirus 2009" or "Antivirus 1" or "Spyware Protect 2009" or "Personal Antivirus"? If you haven't it is very likely you will. These are actual viruses, and not the antivirus program they purport to be. If any of these show up on your computer and want to "scan" your computer - instantly press the shut off button on your computer, and don't respond in any way to this scam or it will go deeper into your system. Don't even close Windows in the normal fashion. Shut it down and give me a call. In most cases I can get it out quickly and easily. If you do much else it will likely load viruses deeply into your system and may require a full rebuild of your computer. I have available to me a software program that will 100% guarantee you will never again get a virus from searching the internet. I install this, at no charge, on every computer I service. My client's are absolutely thrilled with its performance! We'll put an umbrella ☂ of protection over your computer. Many technicians encountering viruses rush to rebuild your entire system, and charge a large flat fee to do so. I am continually studying methods of removing viruses and malware short of such a radical rebuild procedure, and I've had good success. If it turns out the virus is too complex or hidden within system files then we can talk about a full rebuild at a reasonble flat fee, but often within 2 hours I am successful at removing the problem and getting you back up and going again...virus free! Just a word about Internet Explorer 8...the newest version of Internet Explorer. Don't install it! At least this is my recommendation and the recommendation of many tech support folks. It's just too buggy still, crashes waaay too often, and you'll likely end up just having to uninstall it and reinstall IE7. SERVICES OFFERED Examples of how I might help:   Speed up your sluggish computer Software installation Resolve Windows software errors Remove viruses and malware Installation of computer enhancing software Email setup Update Windows Operating system to full potential Personal computer training Install new computer RAM memory, a hard drive, or a CD/DVD drive Printer and webcam setup Remove space wasting programs that slow your system Rebuild your entire operating system Website Design, Hosting and development Video Email setup, Skype and Yahoo video setup Software configuration for optimal performance Backup your data or retrieve lost data If you need a laptop power jack replacement, a new laptop keyboard, laptop screen repair, or other specialized hardware repairs we can take care of these needs too, up to and including building a brand new desktop computer for you. I'd be happy to help you set up your email program, word processor, configure your picture applications, video solutions, and many other applications. Would you just like to have someone take some patient time to teach you how to get more from your computer, work with various programs, etc., I have been a teacher by profession so spending time training you would be my pleasure. New Service Addition: Corporation and Business IT Solutions. No matter how complex your need we can now offer the highest calibre server, networking and IT services. Call us today for prices. BACK IT UP!!! A word about backing up your files before anyone works on your computer: I highly recommend you first backup all the files you would not want to lose on to USB Flash Drive memory sticks. They are cheap, easy to use, and a safe place to keep your files. COURTEOUS TREAMENT / RELIABLE SERVICE Too often service oriented folks don't return calls, or tell you they will come at a certain time, and either don't show up or are late and ruin your schedule. I promise to return your calls, respect your time, and be there as promised. If traffic holds me up you can count on a call to update you. On Site Service: I'll make it easy and come to you, and will schedule my visit around hours that are most convenient for you. If you would prefer to bring your computer to my home office you are welcome to do so. My service area includes the entire Portland Metro Area: including Gresham, Troutdale, Sandy, Estacada, Oregon City, Tualatin, Sherwood, Tigard, Lake Oswego, Beaverton, Hillsboro, and Vancouver. UPGRADES Many people ask me "Tom, how can I super charge my computer? How much will it cost to increase my hard drive space, or speed up my computer?? So here are some rough estimates of hardware costs. RAM memory chips install very quickly, so factor in 30-60 minutes for installation time. Use these as reference points: New 1 gigabyte RAM memory chip for your desktop computer: $17-$38 New 1 gigabyte RAM memory chip for your laptop computer: $14-$47 New 160 gigabyte desktop computer hard drive: $48-$53 New 160 gigabyte laptop computer hard drive: $55-$78 These are for immediate local purchase prices. If we order these the prices can be even lower. Installation is quick and inexpensive. WEB DESIGN If you are desiring your own web site we can provide this as well. In our modern world of social networking and network marketing one of your most effective marketing tools can be a solid web presence represented by a well designed web site. We’re here to help you build that social network, market your business, product, or perspective, and help you achieve your goals in marketing or personal use. Our services include URL setup, hosting your site, site design and development, and ongoing support as your desires for your site change. Our special Web Site Development offer through Craig's List is very reasonable: $300.00. This will provide you with a basic and simple web site. Beyond that, if you desire more advanced features then we can discuss complexity and additional costs. I invite you to visit a web site we recently created:Integrated Construction Inc. www.integratedconstructioninc.com and see what we can do for you. Our web design and web hosting fees are extremely reasonable and our experience and expertise is solid. TESTIMONIALS Here is what one of my clients, has to say about my service: Tom has been over to my house at least 5 times fixing various problems I have encountered with my computer. He has ALWAYS been able to fix whatever has been wrong promptly and efficiently. I know Tom is a very trustworthy and competent person. I wouldn't have anyone else work on my computer. Be assured that you will feel safe and definitely get your money's worth having Tom work for you. Sincerely, Jenni And Roy writes: Hi Tom, Just a quick note to express my appreciation for making Patty's Laptop a machine to marvel at. Patty is so happy! Much like a kid with a new toy. LOL I've yet to make a decision regarding my System, but be assured that if I decide to keep this System I'll be calling you to 'Make Things Right'. Again....Thanks, Roy And Zach comments: I found Tom via his ad on Craigslist, and have been so happy with the work he did for us! He was prompt, courteous, highly skilled, and able to explain things in a way that was very easy to understand. He is that rare blend of proficiency and value - so refreshing to find these days! I would highly recommend Tom to anyone! Zachary Carroll, Portland, OR My business is registered with the State of Oregon as: Tom Sparks Services, LLC. I am insured with Business Insurance through Farmers Insurance Co. Call me today at 503-577-4201 Or, by email at: Tom@SparksComputerServices.com Keywords: computer, pc, laptop, desktop, repair, onsite, on-site, fix, problem, maintain, install, installation, remove, removal, reload, update, upgrade, system, hardware, software, antivirus, anti-virus, virus, malware, spyware, wireless, oregon, washington, portland, gresham, sandy, troutdale, corbet, estacada, oregon city, clackamas, happy valley, milwaukie, lake oswego, west linn, sherwood, tualatin, tigard, beaverton, aloha, forest grove, scappoose, vancouver, la center, camas, washougal, private, residential, business, commercial, fast, reliable, friendly, professional, quick, responsive, experienced, capable, flexible, daytime, nighttime, weekend, holiday, hp, dell, gateway, toshiba, acer, multnomah, multnomah county, clackamas, clackamas county, washington county, clark, clark county Area codes: 503, 501, 360, 206 Location: Portland Metro Region it's NOT ok to contact this poster with services or other commercial interests oregon