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Title Location Compensation Date/Time
Growing digital printing company... (Newark, DE) Newark, DE $25,000/year 2009-06-28 4:36PM
WORK FROM HOME. Growing digital printing company that has been in business for close to 30 years is looking for full time help with administrative duties and special projects.Organized, responsible, office assistant required for sales office in Newark, Delaware. Position involves customer service, light data entry, filing - quick book knowledge helpful.The ideal candidate must be computer literate, enjoy working with people in a professional and polite manner, able to work independently, detail oriented, able to meet or exceed deadlines, and adhere to company policy and procedures.Candidates for this position must be self-motivated, a multi tasked, have great communication, organizational and computer skills, including MS Office Suite, experience as an Administrative Assistant preferred. The ideal candidate should be able to work well under pressure while meeting deadlines. QuickBooks experience would be a plus.This Position is Responsible For:• Answering phones• Project coordination• Data Entry• Works with staff as well as clients, customers, subcontractors on projects• Provides clerical support to staff• Maintains and orders supplies• Follow up with Clients• Filing, light postal and errands• Special Projects• Supporting marketing projects• Internet research• Handling confidential information• Website updatingSalary: $25,000/yearHours: Monday-Friday 9 AM-5:00 PMWork remotely from home.• Proficiency in Microsoft Office Suite• Strong interpersonal and communication skills• Ability to prioritize/multi-task• Excellent judgment• Ability to work independently, but take direction as appropriate.Please forward resume and a statement of qualifications. Location: Newark, DE Compensation: $25,000/year Telecommuting is ok.Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
CAE IP Support July 20, 2009 - Newark, DE - Primary (Newark)  (pic) Newark 2009-06-26 10:12AM
Comcast Corporation is the nations leading provider of cable, entertainment and communications products and services, with 24.1 million cable customers, 12.4 million high-speed Internet customers and 3.5 million voice customers. Headquartered in Philadelphia, Pennsylvania, Comcast is principally involved in the development, management and operation of broadband cable networks and in the delivery of programming content.Comcasts Freedom Region provides service to over 1.1 million customers including the Pennsylvania counties of Bucks, Chester, Delaware, Montgomery and Philadelphia, the New Jersey counties of Camden, Monmouth and Essex and New Castle County in Delaware. The region is home to over 7,300 talented employees. POSITION SUMMARY:The Online CAE is responsible for providing the highest level of customer service to our high-speed Internet customers. Online CAE must be a service-oriented individual, able to communicate effectively and display a professional and positive demeanor. The Online CAE is responsible for reflecting Comcasts standards of excellence consistently and serving as a reliable source for our customers at all times.DUTIES AND RESPONSIBILITIES:-Responds to telephone and e-mail inquiries, covering full range of customer services (serviceability, sales, service problems and billing) in a prompt and professional manner -Serves as a sales representative for Comcast High Speed Internet (CHSI) products and services. -Troubleshoots PC/CHSI/E-mail/modem problems with customer; escalates advanced troubleshooting problems to technical support group when appropriate.-Maintains accurate problem call tracking in a Remedy Helpdesk ticketing system-Maintains and coordinates interdepartmental communications -Achieves overall performance goals of the organization including: Resolve rate, First call resolution, Tier II transfer rate, and all other performance objectives in the call center.-Attends training as required and performs other related duties as assigned Required Skills: MINIMUM QUALIFICATIONS:-High school diploma or general equivalency degree-Two (2) years customer service experience in a high-contact, service-related environment-Experience with personal computers, installing software programs and troubleshooting operating systems, software and hardware-Knowledge of MAC and Windows operating systems (in-depth knowledge of at least one), proficiency with WWW and Internet, e-mail, and basic troubleshooting required-Familiarity with Internet Browsers (MS Internet Explorer, Netscape Communicator)-Excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner-Demonstrated ability to establish and maintain effective relationships with customers-Proven listening and analytical skills, with demonstrated ability to obtain key information and resolve complex service problems-Strong interpersonal skills, with ability to work effectively within groups and teams-Highly developed organizational skills, with ability to plan and prioritize workflow in a timely manner -Ability to work shifts, evenings, weekends and holidays-Ability to work overtime as required.-Punctual, regular and consistent attendance.EDUCATION:High school diploma or equivalent required Location: NewarkPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Customer Service (Newark) Newark 24k-26k 2009-06-18 8:36AM
Job Description Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity. Assistance with complex customer services issues will be given when needed.. Successfully complete training requirements. Solve problems systematically, using sound judgment. Consistently meet/exceed established standards. Consistently meet/exceed established quality standards. Job Requirements Two years of customer service experience. Display strong Analytical Skills. Demonstrate proficiency in the use of a PC including ability to use a mouse and keyboard interchangeably. Ability to comprehendcomplex oral and written directions, and technical information. Ability to handle administrative work load while processing 80-90 calls per day. Ability to work independently and follow escalation protocols. Must be self-motivating, and competitive in achieving superior resultsApplication Information Email: jessicaadams13@gmail.com Location: Newark Compensation: 24k-26kPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Bellperson/Driver (Embassy Suites, Newark, DE) Embassy Suites, Newark, DE $8.00 hour 2009-06-17 10:59AM
Must have a people-pleasing personality and be very outgoing. Will greet our guests upon arrival at the hotel, help with luggage, give directions to local attractions, make deliveries to guest rooms, drive guests to local attractions. Must possess a drivers license and be in good standing with the DMV. Must be able to provide a current drivers abstract in order to be interviewed for this position. Will be eligible for benefits after 90 days. Apply in person or e-mail resume to kathryn.szymanski@hilton.com Location: Embassy Suites, Newark, DE Compensation: $8.00 hour Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Collections Representative (Newark, DE) Newark, DE $10 hr 2009-06-17 8:36AM
Summary: To contact specified individuals in an effort to retrieve any and all of our client’s accounts receivables. Essential Functions: 1. Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts. 2. Work minimum number accounts per hour as set forth by management. 3. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements. 4. Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management. 5. Perform all phases of skip tracing work – ordering and working credit bureau reports, Fastdata, and nearby. 6. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company. 7. Adhere to and abide by all regulations as set forth by the FDCPA. 8. Any other duties as assigned by General Manager or Section Manager. Qualifications: 1. Good written and oral communication skills. 2. Good organization skills. 3. Ability to work well under pressure, to work independently, and to meet deadlines. 4. Goal oriented and motivated. 5. Experience in agency or bank recovery preferred, but not necessary. 6. Telemarketing and/or customer service skills a plus. 7. Knowledge of the FDCPA, credit bureau reports, and computers helpful. Requirements: 1. Must be available to attend and complete entire training program. 2. Required to work 40 hours per week (8-5 shift & 12-9 shift) 3. Required to work 2 nights per week (until 9:00 pm) and 2 Saturdays per month (8:00am to Noon). Nolan Donofry Synerfac Technical Staffing ndonofry@synerfac.com Location: Newark, DE Compensation: $10 hr Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
START WORKING NOW (smyrna- newark ) smyrna- newark $15.00 +++ 2009-06-17 6:47AM
Looking to fill a few open positions in our growing company. We need hard working self motivated people that want to work in a fun enviroment. No experience necessary we offer complete training, our customer service position is a face to face customer job and does require showing customers our product and options. Please respond with name and phone number to contact u for interview if u are interested and be ready o start right away, we offer full and part time possitions. Must have transportation and be able to read and write, and be neat in apperence Location: smyrna- newark Compensation: $15.00 +++Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Bi-Lingual Spanish Call Center Rep Needed ASAP (Newark, DE) Newark, DE $13/hr 2009-06-16 3:52PM
Our client in Newark is looking for a Bilingual Spanish Call Center Rep for a six month assignment.MUST have previous call center experience and be fluent in English and Spanish!Knowledge of Microsoft Outlook is required.Hours are Monday - Friday: 8:30 - 5.If you are interested, please apply today! Location: Newark, DE Compensation: $13/hrPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Collections Representative (Newark, DE) Newark, DE $10hr 2009-06-11 8:34AM
Summary: To contact specified individuals in an effort to retrieve any and all of our client’s accounts receivables. Essential Functions: 1. Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts. 2. Work minimum number accounts per hour as set forth by management. 3. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements. 4. Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management. 5. Perform all phases of skip tracing work – ordering and working credit bureau reports, Fastdata, and nearby. 6. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company. 7. Adhere to and abide by all regulations as set forth by the FDCPA. 8. Any other duties as assigned by General Manager or Section Manager. Qualifications: 1. Good written and oral communication skills. 2. Good organization skills. 3. Ability to work well under pressure, to work independently, and to meet deadlines. 4. Goal oriented and motivated. 5. Experience in agency or bank recovery preferred, but not necessary. 6. Telemarketing and/or customer service skills a plus. 7. Knowledge of the FDCPA, credit bureau reports, and computers helpful. Requirements: 1. Must be available to attend and complete entire training program. 2. Required to work 40 hours per week (8-5 shift & 12-9 shift) 3. Required to work 2 nights per week (until 9:00 pm) and 2 Saturdays per month (8:00am to Noon). Nolan Donofry Synerfac Technical Staffing ndonofry@synerfac.com Location: Newark, DE Compensation: $10hrPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Service Agent (Newark, DE) Newark, DE $14 per hour 2009-06-05 10:46AM
As a part time concierge specialist, you will work within our clients place of business being both host and guest. Essential responsibilities are:• Manage walk up desk support• Provide professional and clear telephone support• Facilitate online order processing• Oversee various other customer service & concierge tasks We deliver an exceptional customer relations approach to our clients, the customers we assist, as well as our team members. Though you will work independently, it is necessary to support our team in reaching common goals.The qualities of a Service Agent include:• Enthusiasm• Friendliness• Exceptional people skills• ReliabilityOur Service Agent will have proven abilities in the following tasks:• Computer literacy• Being proactive • Good communication skills• Attention to details• Good follow thru skills • Adaptability• Organizational skills• Conflict Resolution• Multi tasking• Working independently Location: Newark, DE Compensation: $14 per hour This is a part-time job.Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Bilingual Collections Representative (Newark, DE) Newark, DE $10-$10.50 2009-06-04 9:18AM
We are currently looking for Excellent Collections Representatives that are billingual in Spanish. The ideal candidate will be experienced in credit and collections adn understand laws and regulations regarding credit and collections. Duties inlcude perfoming outbound collection calls to inquire on delinquent accounts to up to 60 days outstanding and operating computer to post and retrieve information. Collectors may also take inbound calls that come in as callbacks or are initiated by the customer as inquiries. Candidates should have computer skills, poise, and a good phone manner and be experienced in dealing with the public. Collectors may locate and notify customers of delinquent accounts to solicit payment. Duties include receiving pyament and posting amount to customers account;preparing statements to credit department if customer fails to respond; initiating repossession proceeding or service disconnection; keeping records of collections and status of accounts. This is a great opportunity for candidates to work for a great stable company in the Newark, DE area!! Must have prior customer service and/or collections experience!!! Location: Newark, DE Compensation: $10-$10.50Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Customer Account Executive ? Service_Newark DE June 22, 2009 (Newark)  (pic) Newark 2009-06-01 4:16PM
Comcast Corporation is the nations leading provider of cable, entertainment and communications products and services, with 24.1 million cable customers, 12.4 million high-speed Internet customers and 3.5 million voice customers. Headquartered in Philadelphia, Pennsylvania, Comcast is principally involved in the development, management and operation of broadband cable networks and in the delivery of programming content.Comcasts Freedom Region provides service to over 1.1 million customers including the Pennsylvania counties of Bucks, Chester, Delaware, Montgomery and Philadelphia, the New Jersey counties of Camden, Monmouth and Essex and New Castle County in Delaware. The region is home to over 7,300 talented employees. POSITION SUMMARY:Interact with customers to handle billing, service, and sales aspects of the business in such a way that the CAE relates well to the customer, uses and exercises sound judgment,and acts responsibly in the customers and the companys interest.DUTIES AND RESPONSIBILITIES:-Demonstrate active listening skills to ensure mutual understanding of customers concerns/comments-Build professional rapport with the customer by listening, understanding, and being clear and articulate in verbal and written communications-Effectively communicate information, minimizing the need for future contacts. Interpret, translate, explain, and provide applicable, accurate, and appropriate information with respect to products and services, equipment, policy and procedure, account status, marketing promotions and campaigns, serviceability, and service problems-Represent Comcast in a positive, professional, and ethical manner, while working to exceed customers expectations and minimizing possibility of further escalation-Take ownership and accountability that serves to help and facilitate successful outcomes per customer requests, up to and including responsible escalation-Promote and recommend Comcast products and services based on a logical relationship to the customers needs and interests and in accordance with business goals-Be accurate with order processing to ensure minimum errors or consequential issues in fulfilling orders-Demonstrate a strong ability to analyze and solve problems regarding billing, service, or sales issues-Be proactive, and inform customer and manager of issues as appropriate-Process customer billing transactions for cash, credit, debit, or personal check payments-Exchange or receive Comcast equipment from customers Required Skills: MINIMUM QUALIFICATIONS:-One to two years of customer service experience in a high-contact, service-related environment preferred-Working knowledge of how to navigate in a Windows environment-Proven mathematical ability to calculate basic transactions-Flexible to work shifts, evenings, weekends, holidays, and overtime as required-Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner-Strong interpersonal skills-Demonstrated ability to establish and maintain effective relationships with customers. -Ability to maintain composure in stressful situations-Basic listening skills with demonstrated ability to obtain key information to assess customer needs and resolve service problems-Ability to lift and carry ten pounds-Ability to sit for extended periods of timeEDUCATION:High school diploma or equivalent requiredComcast is an Equal Opportunity Employer Location: NewarkPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
F/T Night Audit (Hampton Inn Newark, DE) Hampton Inn Newark, DE Expierience Needed. 2009-06-01 3:10PM
A Full Time Night Audit Position is now available at the Hampton Inn Wilmington/Newark property. Experience is a must. No need to call, applications are available at the front desk. No online applications available. Our Address is 3 Concord Lane, Newark DE Location: Hampton Inn Newark, DE Compensation: Expierience Needed.Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Laundromat Attendant (Newark, DE) Newark, DE $7.25 per hour. No Benefits. 2009-05-31 2:07PM
Part-time positions available at the Village Laundromat in Newark, DE. $7.25 hour to start. 15- 20 hours per week. Responsibilties include cash management, assisting customers and keeping facility clean. Please submit summary of qualifications or resume. Applications available on site. 13 Salem Village Square, Newark DE. Location: Newark, DE Compensation: $7.25 per hour. No Benefits. This is a part-time job.Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
"Girl Next Door" needed part time for Female Owned Local TV Studio (Newark) Newark $15 hour Plus Bonuses and use of private beach! 2009-05-29 5:32PM
No experience needed, part time assistant. Will be helping in and appear in small on-line TV ads.Studio is in a beach like setting only 15-min from Newark. Please include photo and stats.Thank you. Location: Newark Compensation: $15 hour Plus Bonuses and use of private beach! This is a part-time job.Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Collections Representative (Newark, DE) Newark, DE $10.00 hr 2009-05-29 10:57AM
Summary: To contact specified individuals in an effort to retrieve any and all of our client’s accounts receivables.Essential Functions:1. Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.2. Work minimum number accounts per hour as set forth by management.3. Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.4. Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.5. Perform all phases of skip tracing work – ordering and working credit bureau reports, Fastdata, and nearby.6. Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.7. Adhere to and abide by all regulations as set forth by the FDCPA.8. Any other duties as assigned by General Manager or Section Manager.Qualifications:1. Good written and oral communication skills.2. Good organization skills.3. Ability to work well under pressure, to work independently, and to meet deadlines.4. Goal oriented and motivated.5. Experience in agency or bank recovery preferred, but not necessary.6. Telemarketing and/or customer service skills a plus.7. Knowledge of the FDCPA, credit bureau reports, and computers helpful.Requirements:1. Must be available to attend and complete entire training program.2. Required to work 40 hours per week (8-5 shift & 12-9 shift)3. Required to work 2 nights per week (until 9:00 pm) and 2 Saturdays per month (8:00am to Noon).Nolan DonofrySynerfac Technical Staffing ndonofry@synerfac.com Location: Newark, DE Compensation: $10.00 hr Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Customer Service Agents Needed! (Downtown, Newark) Downtown, Newark $9-$10/hour to start 2009-05-27 1:08PM
Call center in downtown Newark needs reps! Flexible hours, competitive pay, weekly paychecks and a great atmosphere. Please have a pleasant speaking voice, good typing skills and a positive attitude.To apply, please submit a resume, and a paragraph or 2 about why you would be a great hire for us! Also, indicate whether you would like to join the inbound or outbound team.Inbound agents process orders and handle customer issues. Start at $9/hourOutbound reps call our customers (no cold calling) when we have sales, opportunities, etc for them. Start at $10/hour + commission. Location: Downtown, Newark Compensation: $9-$10/hour to start OK to highlight this job opening for persons with disabilitiesPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Collections Specialist (Newark, De) Newark, De depends upon experience 2009-05-27 10:43AM
We have several immediate openings at one of top clients conveniently located in Newark De for experienced collections specialists. These are temp to perm opportunities.Duties include outbound collections call to past due customers as well as researching payment history.Must have excellent communication skills and computer knowledge.Both b2b and 3rd party positions available.Please send your resume and salary requirements for immediate consideration.EOEM/F/D/V Location: Newark, De Compensation: depends upon experiencePrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
looking for a job part-time/full-time (newark wilmington) newark wilmington very work oriented and hard acheiver just graduated 2009-05-20 12:17AM
I need to find a job asap any job will due available all day every day can work a restaraunts or retail jobs Location: newark wilmington Compensation: very work oriented and hard acheiver just graduated Telecommuting is ok. This is a part-time job. This is an internship jobOK for recruiters to contact this job poster.Phone calls about this job are ok.Please do not contact job poster about other services, products or commercial interests.
"Girl Next Door" needed part time for Female Owned Local TV Studio (Newark) Newark $10 to $15 hour 2009-05-16 11:18AM
No experience needed, part time assistant. Will be helping in and appear in small on-line TV ads.Studio is in a beach like setting only 15-min from Newark. Please include photo and stats.Thank you. Location: Newark Compensation: $10 to $15 hour This is a part-time job.Principals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Customer Account Executive ? Service_Newark DE June 08, 2009 (Newark)  (pic) Newark 2009-05-15 10:57AM
Comcast Corporation is the nations leading provider of cable, entertainment and communications products and services, with 24.1 million cable customers, 12.4 million high-speed Internet customers and 3.5 million voice customers. Headquartered in Philadelphia, Pennsylvania, Comcast is principally involved in the development, management and operation of broadband cable networks and in the delivery of programming content.Comcasts Freedom Region provides service to over 1.1 million customers including the Pennsylvania counties of Bucks, Chester, Delaware, Montgomery and Philadelphia, the New Jersey counties of Camden, Monmouth and Essex and New Castle County in Delaware. The region is home to over 7,300 talented employees. POSITION SUMMARY:Interact with customers to handle billing, service, and sales aspects of the business in such a way that the CAE relates well to the customer, uses and exercises sound judgment,and acts responsibly in the customers and the companys interest.DUTIES AND RESPONSIBILITIES:-Demonstrate active listening skills to ensure mutual understanding of customers concerns/comments-Build professional rapport with the customer by listening, understanding, and being clear and articulate in verbal and written communications-Effectively communicate information, minimizing the need for future contacts. Interpret, translate, explain, and provide applicable, accurate, and appropriate information with respect to products and services, equipment, policy and procedure, account status, marketing promotions and campaigns, serviceability, and service problems-Represent Comcast in a positive, professional, and ethical manner, while working to exceed customers expectations and minimizing possibility of further escalation-Take ownership and accountability that serves to help and facilitate successful outcomes per customer requests, up to and including responsible escalation-Promote and recommend Comcast products and services based on a logical relationship to the customers needs and interests and in accordance with business goals-Be accurate with order processing to ensure minimum errors or consequential issues in fulfilling orders-Demonstrate a strong ability to analyze and solve problems regarding billing, service, or sales issues-Be proactive, and inform customer and manager of issues as appropriate-Process customer billing transactions for cash, credit, debit, or personal check payments-Exchange or receive Comcast equipment from customers Required Skills: MINIMUM QUALIFICATIONS:-One to two years of customer service experience in a high-contact, service-related environment preferred-Working knowledge of how to navigate in a Windows environment-Proven mathematical ability to calculate basic transactions-Flexible to work shifts, evenings, weekends, holidays, and overtime as required-Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner-Strong interpersonal skills-Demonstrated ability to establish and maintain effective relationships with customers. -Ability to maintain composure in stressful situations-Basic listening skills with demonstrated ability to obtain key information to assess customer needs and resolve service problems-Ability to lift and carry ten pounds-Ability to sit for extended periods of timeEDUCATION:High school diploma or equivalent requiredComcast is an Equal Opportunity Employer Location: NewarkPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
Customer Account Executive ? Service_Newark DE June 01, 2009 (Newark)  (pic) Newark 2009-05-15 10:54AM
Comcast Corporation is the nations leading provider of cable, entertainment and communications products and services, with 24.1 million cable customers, 12.4 million high-speed Internet customers and 3.5 million voice customers. Headquartered in Philadelphia, Pennsylvania, Comcast is principally involved in the development, management and operation of broadband cable networks and in the delivery of programming content.Comcasts Freedom Region provides service to over 1.1 million customers including the Pennsylvania counties of Bucks, Chester, Delaware, Montgomery and Philadelphia, the New Jersey counties of Camden, Monmouth and Essex and New Castle County in Delaware. The region is home to over 7,300 talented employees. POSITION SUMMARY:Interact with customers to handle billing, service, and sales aspects of the business in such a way that the CAE relates well to the customer, uses and exercises sound judgment,and acts responsibly in the customers and the companys interest.DUTIES AND RESPONSIBILITIES:-Demonstrate active listening skills to ensure mutual understanding of customers concerns/comments-Build professional rapport with the customer by listening, understanding, and being clear and articulate in verbal and written communications-Effectively communicate information, minimizing the need for future contacts. Interpret, translate, explain, and provide applicable, accurate, and appropriate information with respect to products and services, equipment, policy and procedure, account status, marketing promotions and campaigns, serviceability, and service problems-Represent Comcast in a positive, professional, and ethical manner, while working to exceed customers expectations and minimizing possibility of further escalation-Take ownership and accountability that serves to help and facilitate successful outcomes per customer requests, up to and including responsible escalation-Promote and recommend Comcast products and services based on a logical relationship to the customers needs and interests and in accordance with business goals-Be accurate with order processing to ensure minimum errors or consequential issues in fulfilling orders-Demonstrate a strong ability to analyze and solve problems regarding billing, service, or sales issues-Be proactive, and inform customer and manager of issues as appropriate-Process customer billing transactions for cash, credit, debit, or personal check payments-Exchange or receive Comcast equipment from customers Required Skills: MINIMUM QUALIFICATIONS:-One to two years of customer service experience in a high-contact, service-related environment preferred-Working knowledge of how to navigate in a Windows environment-Proven mathematical ability to calculate basic transactions-Flexible to work shifts, evenings, weekends, holidays, and overtime as required-Excellent oral and written communication skills with demonstrated ability to articulate relevant information and directions in an organized and concise manner-Strong interpersonal skills-Demonstrated ability to establish and maintain effective relationships with customers. -Ability to maintain composure in stressful situations-Basic listening skills with demonstrated ability to obtain key information to assess customer needs and resolve service problems-Ability to lift and carry ten pounds-Ability to sit for extended periods of timeEDUCATION:High school diploma or equivalent requiredComcast is an Equal Opportunity Employer Location: NewarkPrincipals only. Recruiters, please dont contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.